Custom Orders – Because Basic is Boring
So, you love candles but want something extra special? Personalized gifts, event candles, or small-batch wholesale orders? You’re in the right place.
What Can You Order?
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Event Candles 🎉
Small and big weddings, parties, corporate gifts, baby showers, brand activations. Want a custom scent, label, or shape? I got you.
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Wholesale & Retail 🛍️
Want to stock Hot Mess Candle in your shop? We offer small-batch wholesale orders for concept stores, gift shops, and boutiques.
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Personalized Gift Sets 🎁
Perfect for birthdays, anniversaries, or just because you’re an awesome person. We can customize scents, colors, and packaging to match your vision.
FAQ
Ordering Process
1️⃣ Fill out the custom order form – Tell me what you need (type of candles, quantity, scent, color, any custom labels or packaging). Mention your location for local delivery options.
2️⃣ I’ll review your request – Within 48 hours you’ll receive a tailored quote — including local delivery or pick-up options.
3️⃣ You approve & pay – Once we finalize the details, I start the magic.
4️⃣ I hand-pour, pack & ship – Your custom candles will be ready in 1-4 weeks, depending on the size of the order.
Need something faster? Rush orders may be available for an additional fee.
Minimum Order Quantity (MOQ)
Minimum Order Quantities (MOQ):
Event Candles: 20 pieces
Wholesale & Retail: 30 pieces
Personalized Gift Sets: 20 pieces
Pricing depends on the design, size, and level of customization. Once I know what you need, I’ll send you a transparent quote—no weird hidden fees, I promise.
Shipping & Delivery
I ship everywhere in the Netherlands. That’s right—if you’ve got a Dutch address, I’ll get our candles to your doorstep.
Local pickup & FREE delivery is available in Den Helder for large orders—just ask!
Sustainable packaging – because the planet doesn’t need more plastic, and your candles deserve to arrive in style.
Delivery Time: Custom orders typically take 1-4 weeks to make (because handmade magic isn’t rushed). Once shipped, your package should arrive in 1-3 business days.
Tracking & Shipping Costs: You’ll receive a tracking link once your order is on the way. Shipping costs depend on order size and will be included in your quote.
Can I order a single custom candle?
I love you, but custom work takes time, so I have a minimum order of 20 pieces for custom candles. If you just need one candle, check out the regular collection!
Short Policy
Candles can be fully customized — scents, labels, molds, and designs. Because each piece is made just for you:
- Production time: typically 1–4 weeks (plus delivery).
- Deposit: refer to Terms & Conditions, section 6.
- Cancellation: Possible within 48 hours of confirmation before production starts.
- Returns: Only accepted for defective or damaged items (report within 2 working days of delivery).
- Design & IP: All molds and designs remain the property of Hot Mess Candle unless agreed otherwise in writing.
Read the full Custom Orders Policy here.
Custom Order Spotlight: Citymarketing Den Helder x Hot Mess Candle
This Easter, Citymarketing Den Helder wanted something special—handmade, unique, and full of seasonal charm. So, they turned to me to create custom Easter bunny candles that capture the spirit of spring (and the joy of setting things on fire).